Customer Experience is Ready to Roll at Cisco Live Melbourne

[ad_1] Cisco Dwell is subsequent week in Melbourne! Learn Jacqui Guichelaar’s weblog “Go Past Boundaries: Your CX Journey at Cisco Dwell Melbourne 2025”, and don’t miss “Elevating the Way forward for the Buyer Help Expertise” from Buffy Ransom. For those who’re at this 12 months’s occasion, come see what Cisco Buyer Expertise (CX) has to supply.

For those who’re not capable of be part of us in Melbourne this 12 months, you may nonetheless watch the Keynotes and Centre Stage classes through our broadcast. Register now!

Try the main points for our CX Classes:

Keynote: On Tuesday, November 11, Jacqui Guichelaar, SVP and Normal Supervisor, Buyer Expertise, Asia Pacific, Japan and Better China, takes the stage for the Cisco Dwell Keynote: What’s Subsequent, Begins Now!

Centre Stage: The A.I. Benefit: Redefining Companies reveals how Cisco is reworking help {and professional} providers with AI-powered improvements. Sandeep Milar, SVP, Product Administration, Buyer Expertise, and Bhaskar Jayakrishnan, SVP Engineering, Buyer Expertise discover Cisco’s expert-led skilled providers and AI-driven capabilities.

The CX Connections Lounge, within the World of Options, is a relaxed surroundings for scheduled buyer conferences. For these in individual, we now have a CX Connections Lounge for buyer conferences plus Auxiliary Classes, Lightning Talks, Interactive Discussions, and Technical Breakout Classes.

We additionally may have a number of demos within the Cisco Stand within the World of Options within the Digital Resilience, AI-Prepared Information Centres, and Future-Proofed Workplaces areas. Subjects embrace:

Digital Resilience – Companies for Observability (ThousandEyes, AppDynamics, Splunk) Digital Resilience – AI-powered Help (Customary, Enhanced, Signature) Digital Resilience – Companies for Safety (Cisco XDR) AI-Prepared Information Centres – Companies for AI Information Centres (AI Pods, Nexus, Compute, Networking) AI-Prepared Information Centres – Companies for AI Information Centres (Companies as Code, AI Protection) Future-Proofed Workplaces – Companies for Workplaces (SD-WAN, WiFi7, Unified Department) Future-Proofed Workplaces – Companies for Workplaces (Cisco Areas, Common ZTNA, Webex)

Different In-person Experiences

There’s devoted Cisco Buyer Expertise (CX) area within the Cisco Stand the place we’re speaking about trendy AI-powered help, skilled providers, and the AI Adoption Framework. You may discover AI-powered help and providers by way of demos or by scheduling a gathering.

Technical Help Middle – Onsite

The onsite Cisco CX Technical Help Middle (TAC) staff can be out there to debate customized options at kiosks targeted on:

Enterprise networking and Meraki Information Centre and repair supplier Collaboration, safety and observability

The TAC theater may have 18 mini-presentations which you can add to your Cisco Dwell schedule.

CX Large Wave Sweepstakes

Don’t neglect to take part within the CX Large Wave Sweepstakes for an opportunity to win a gaming and browsing themed prize bundle (worth of $3200 AUD.) CX Large Wave Sweepstakes duties might be accessed by way of the Cisco Dwell app below Cisco Problem. Deadline to enter is Thursday, June twelfth at 11:00 AM. The drawing might be held within the Centre Stage theater on Thursday, November thirteenth at 12:30 PM, and the winner have to be current to say the prize.

Surf’s Up with Cisco Buyer Expertise

<img loading="lazy" decoding="async" class="wp-image-473327 size-medium alignleft" src="https://blogs.cisco.com/gcs/ciscoblogs/1/2025/05/SurfsUp_Midnight-400px-300x227.png" alt="" width="300" height="227" srcset="https://blogs.cisco.com/gcs/ciscoblogs/1/2025/05/SurfsUp_Midnight-400px-300x227.png 300w, https://blogs.cisco.com/gcs/ciscoblogs/1/2025/05/SurfsUp_Midnight-400px.png 400w" sizes="auto, (max-width: 300px) 100vw, 300px"/>One other in-person expertise is the the CX Surf’s Up Problem digital surfboard on the CX Connections Lounge. Put up a photograph of your journey to earn double entries into the Large Wave sweepstakes.

Cisco Buyer Achievement Awards

Our CX Buyer Hero of the Yr awards are actually a part of the general Cisco Buyer Achievement Awards program.

CX Buyer Hero of the Yr award honors the shopper with the strongest outcomes from Cisco Buyer Expertise, together with these in AI-Prepared Information Facilities, Future-Proofed Workplaces, Digital Resilience and our CX Buyer Hero of the Yr.