Customer Experience is Ready to Engage at Cisco Live

[ad_1] Cisco Reside is sort of right here! Get able to catch the wave with Cisco Buyer Expertise (CX) in San Diego, June 8-12. CX is seamlessly woven all through the Cisco Showcase, making it simpler than ever to see how Buyer Expertise helps you drive success.

We're prepared that can assist you with three key outcomes within the AI period: Powering AI-ready knowledge facilities, Future-proofed workplaces and digital resilience. We even have a devoted CX area within the Cisco Showcase centered on AI-powered assist and our whole providers portfolio. From our participating Middle Stage session to our Product Answer Overview (PSO) classes, Lightning Talks, and extra, CX may have a vibrant presence throughout Cisco Reside, and our group can present you ways we speed up your success at each step of your Cisco know-how journey.

Mark your calendar and be part of us in San Diego beginning June 8. Let’s create the long run together-faster, smarter, and extra linked than ever. Come learn the way Cisco Buyer Expertise is your final associate in reworking know-how into measurable worth. Try the main points on our presence this yr at Cisco Reside!

CX Periods

On Wednesday, June 11, Liz Centoni, EVP and Chief Buyer Expertise Officer joins Chuck Robbins and Jeetu Patel for the Cisco Reside Keynote: Innovation in Motion. By harnessing the ability of AI, we are able to drive progress and construct a greater world. Be part of Cisco’s know-how leaders as they focus on innovation within the AI period with a deal with buyer expertise, use instances, and the way Cisco is right here that can assist you and your group navigate all of it.

Our Middle Stage session, Accelerating Modernization and Execution Methods for AI explores how AI might be built-in into what you are promoting technique and deliverables, guaranteeing alignment with core goals whereas sustaining safety, scalability, and effectivity. With many enterprises transitioning from piloting to operationalizing AI, the push to modernizing their safe IT infrastructure to assist AI initiatives and different superior applied sciences has accelerated.

Carlos Pereira, Cisco Fellow and Chief Architect, CX, will focus on establish impactful use instances and effectively design and develop AI options via experimentation, validation and deployment. Eric Knipp, Senior Vice President, CX Americas, will spotlight the significance of strategic partnerships and insurance policies to safe your AI infrastructure and safeguard mental property. Collectively, they current a sensible method to AI adoption, enhancing present enterprise features and leveraging distinctive insights to drive progress and effectivity via knowledgeable and strategic AI integration. It’s a session you received’t need to miss.

Along with our Middle Stage session, Cisco Buyer Expertise may have six product and technique overview classes. These embody:

Expertise easy technical assist with Cisco’s AI enhanced TAC – PSOCX-1018 (Speaker: Bhaskar Jayakrishnan, SVP CX Engineering, Cisco) Infrastructure as Code with AI: The muse for AI Ops – PSOCX-1020 (Audio system: Jesse Reed, VP, CX Product Administration, Cisco and Michael Kaemper, CTO, CX EMEA, Cisco) Your AI adoption journey: Speed up and maximize Al worth – PSOCX-1019 (Audio system: Jack Hampson, Sr Director AI CX, Cisco and Carlos Pereira, Fellow & Chief Architect, Cisco) Maximizing the worth of your Cisco options with personalised know-how adoption plans – PSOCX-1021 (Speaker: Josh Suhr, Principal Architect, Cisco) Enhancing Digital Resilience with AI-driven visibility and insights – PSOCX-1023 (Audio system: Maddie Speakman, Cisco and Jason Coleman, Technical Chief, Buyer Supply, Cisco) Unleashing AI for cognitive safety operations – PSOCX-1022 (Audio system: Suresh Chaurasiya, Buyer Expertise Product Supervisor, Cisco and Jasjeet Singh, Director, CX Product Administration, Cisco)

Cisco Buyer Expertise will maintain 5 Lightning Talks over 4 days, with matters together with:

Modernize and optimize your knowledge facilities for AI workloads with Cisco providers – WOSCX-1023 (Speaker: Ankita Pant, Chief, Buyer Expertise Product Administration, Cisco) Optimize workplaces with Cisco providers to rework collaboration, connectivity, and safety – WOSCX-1019 (Audio system: Kalpesh Patil, Principal Architect, Cisco and Chady Saad, Product Administration Architect, Cisco) Scale back complexity, achieve visibility, and enhance safety with Cisco providers for digital resilience – WOSCX-1018 (Audio system: Jay Kuhn, Principal Architect – CX Product Administration, Cisco and Conrad Clark, CX Product Supervisor, Cisco) Allow future-ready ops and pace supplier community transformation with Cisco providers – WOSCX-1013 (Audio system: Ashritha Ganapathy, CX Product Administration, Options Architect, Cisco and Jiming Shen, Principal Architect, Cisco) Past Break-Repair: AI-Powered Help for Dependable, Resilient, and Safe Operations – WOSCX-1022 (Audio system: Nik Kale, Principal Engineer, Cisco and Foster Lipkey, Principal Engineer, Cisco)

Catch one among our classes if you happen to’re in San Diego for Cisco Reside. Make sure to look within the Cisco Reside Session Catalog so as to add them to your agenda.

Cisco Buyer Expertise is built-in throughout Cisco Reside

All through the Cisco Showcase you can see us in discussions with clients round digital resilience, future-proofed workplaces, AI-ready knowledge middle, safe international connectivity and extra. There’s a devoted CX zone within the Cisco Showcase as effectively the place we’ll be speaking about trendy AI-powered assist and buyer success. We’re even out there within the DevNet zone to speak about infrastructure as code for networks. You'll be able to actually get into deep technical conversations with us on the demo kiosks, or you'll be able to meet with one among our subject-matter consultants (SMEs) whereas at Cisco Reside by reaching out to us to schedule a gathering.

Technical Help Middle – Onsite

The Cisco Buyer Expertise Technical Help Middle (TAC) might be onsite as effectively. Meet with Cisco consultants from TAC and benefit from this distinctive alternative to be walked via customized methods and options to take again to your group. There might be 42 stations within the TAC Sales space space masking 29 unique applied sciences.

CX Surf’s Up

<img loading="lazy" decoding="async" class="alignright size-full wp-image-473327" src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2025/05/SurfsUp_Midnight-400px.png" alt="" width="400" height="303" srcset="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2025/05/SurfsUp_Midnight-400px-300x227.png 300w, https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2025/05/SurfsUp_Midnight-400px.png 400w" sizes="auto, (max-width: 400px) 100vw, 400px"/>What’s San Diego and not using a little browsing? In case you’re attending Cisco Reside, come catch a wave on the CX Surf’s Up Problem digital surfboard!

Cisco Reside attendees can expertise the joys of using the waves with out ever leaving the World of Options. This distinctive surf simulator includes a dynamic transferring surfboard paired with a fascinating display screen that mirrors the feeling of using the ocean’s waves.

Are you able to journey the digital surf with out wiping out? Will you be the browsing legend of Cisco Reside? Try the CX Surf’s Up Problem situated by the CX Connections Lounge within the World of Options. Keep in mind to have your badge scanned and full the “Submit your Surf’s Up Problem Photograph” process within the CX Massive Wave Sweepstakes for double entries into the sweepstakes.

CX Massive Wave Sweepstakes

Don’t neglect to take part within the CX Massive Wave Sweepstakes for an opportunity to win a gaming and browsing themed prize package deal (worth of $3200.) The CX Massive Wave Sweepstakes guides you thru every thing CX has on faucet at Cisco Reside. Full CX Massive Wave sweepstakes duties by attending our PSO classes, attending our CX Lightning Talks within the Cisco Showcase, visiting CX demos within the Cisco Showcase, posting your CX Surf’s Up picture on social media, finishing a survey, and extra.

Each process you full routinely enters you into the sweepstakes. All CX Massive Wave Sweepstakes duties might be accessed via the Cisco Reside app below Cisco Problem. Deadline to enter is Thursday, June twelfth at 11:00 AM. The drawing might be held within the Middle Stage theater on Thursday, June twelfth at 12:00 PM, and the winner have to be current to assert the prize.

Assume Quick: Cisco Trivia Problem

Be part of us within the Middle Stage Theater for stay trivia on Monday, Tuesday and Wednesday at 2:30 PM. Questions are primarily based on Cisco demos/shows within the Cisco Showcase, Cisco product & providers info, Cisco info, and enjoyable info about San Diego. Compete with different Cisco Reside attendees for an opportunity to win a Yeti cooler!

Cisco Buyer Achievement Awards

For the primary time, our long-running CX Buyer Hero of the 12 months awards at the moment are a part of the general Cisco Buyer Achievement Awards program.

We like to have a good time buyer successes and seeing all the good stuff you do along with your know-how investments is inspiring.

Our CX Buyer Hero of the 12 months award honors the client with the strongest outcomes from Cisco Buyer Expertise, together with these in AI-Prepared Knowledge Facilities, Future-Proofed Workplaces, and Digital Resilience.

Winners might be introduced on Wednesday, June11 at 3:00 PM within the World of Options. Mark your calendars and swing by to have a good time with us.